About Kommunicate Support Desk
Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from...
Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from anywhere, anytime.
Kommunicate is a modern human + chatbot hybrid software for real-time, proactive and personalized support for growing businesses. Being a one-stop solution for all your customer support problems, Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth.
With Kommunicate agent app, you can:
Manage customer conversation from anywhere:
Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go.
Manage group chats:
Access all your group conversations from your agent app. Collaborate with team and customers effectively from anywhere.
Search and initiate conversations:
Access previous conversations easily in the agent app. Start a new conversation easily with customers or chat internally with the team.
Quick Replies:
Use Quick Replies to instantly reply for common queries from your directory of canned responses.
Take over from bot:
Manually take over from bot on the click of a button in any conversation to trigger bot to human handoff.
User information section:
Now you can see all the user information available in the Kommunicate webapp in your iOS app as well.
Conversation sharing and universal links:
Share the conversations through apps of your choice. Also, open any conversation in your Kommunicate agent app using universal links.
Apr 3, 2024
Version 3.13.3
- Bug fixes and performance enhancements.
Previous Versions
Here you can find the changelog of Kommunicate Support Desk since it was posted on our website on 2023-09-25 11:05:33.
The latest version is 3.13.3 and it was updated on 2024-04-23 08:44:09. See below the changes in each version.
Kommunicate Support Desk version 3.13.3
Updated At: 2024-04-03
Changes: Apr 3, 2024
Version 3.13.3
- Bug fixes and performance enhancements.
Kommunicate Support Desk version 3.13.2
Updated At: 2024-03-12
Changes: Mar 12, 2024
Version 3.13.2
- Added Mark as Spam feature.
- Enhancements to Tag management: now you can Delete and Rename Tags.
- UI improvements for Tags Section.
- Various bug fixes and performance enhancements.
Kommunicate Support Desk version 3.13.1
Updated At: 2023-12-27
Changes: Dec 27, 2023
Version 3.13.1
- Bug Fixes & Performance Enhancements
Kommunicate Support Desk version 3.13.0
Updated At: 2023-11-03
Changes: Nov 3, 2023
Version 3.13.0
Crash Fixes
Kommunicate Support Desk version 3.12.8
Updated At: 2023-10-25
Changes: Oct 25, 2023
Version 3.12.8
- Added Support for Team Concept
- Crash Fixes & Performance Enhancements
Kommunicate Support Desk version 3.12.7
Updated At: 2023-09-05
Changes: Sep 5, 2023
Version 3.12.7
- Added platform icons for the source of conversation
- Bug fixes & Performance Enhancements
Disclaimer
Official App Store Link
We do not host Kommunicate Support Desk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Kommunicate Support Desk is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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